This episode's headline: Face to Face; Good Customer?; Neighborly Quarrel. The guests include WILLIAM HYLAND, Foreign Affairs Magazine; JERRY HOUGH, Soviet Affairs Analyst; MADELEINE ALBRIGHT, Soviet Affairs Analyst; ANDREI KORTUNOV, U.S./Canada Institute; BOB HORMATS, Investment Banker; BOB PREZZANO, Importer; CORRESPONDENT: JEFFREY KAYE. Byline: In New York: ROBERT MacNeil; In Washington: JAMES LEHRER